
Outreach received
the highest Current Offering category score among all 12 vendors evaluated
As teams increasingly adopt AI agents, automate more complex
workflows, and operate across systems, the bar for revenue orchestration is
rising. The next era is about connecting people, AI, and shared context so the
entire organization can act with greater speed, consistency, and control.
In The Forrester Wave™: Revenue Orchestration Platforms for B2B, Q3 2026, Forrester evaluated 12 vendors in the market and named Outreach a Leader.
Forrester’s report found, “Outreach is best suited to organizations seeking
industry-leading buyer engagement, conversation intelligence, and increasingly
agentic workflows to improve seller productivity, pipeline quality, and forecast
outcomes at scale.”
How platforms are being evaluated in 2026
The Forrester Wave™ evaluated 12 revenue orchestration platform providers
for B2B across 22 criteria spanning Current Offering and Strategy, with Customer
Feedback reflected separately in the evaluation. The research gives revenue
leaders a structured way to compare vendors across the capabilities they deliver
today, their strategic direction, and feedback from customers using their
platforms.
What Forrester’s evaluation found about Outreach
Outreach received the highest Current Offering score among all 12 vendors
evaluated, earned the highest possible score in 15 of 22 criteria, and received
above-average customer feedback in The Forrester Wave™ 2026 report.
"Outreach combines a differentiated vision for agent-assisted revenue execution
with a coherent innovation agenda focused on orchestration, shared context, and
workflow coordination."
The Forrester Wave™: Revenue Orchestration Platforms For B2B, Q3 2026
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