What does it take to equip 11,000 officers with secure, field-ready mobile devices?

What does it take to equip 11,000 officers with secure, field-ready mobile devices?

West Midlands Police serves 2.9 million citizens across 348 square miles, handling more than 2,000 emergency calls a day. Managing 11,000 devices across a workforce that demanding takes more than good intentions. This case study details how the force partnered with Omnissa to modernize unified endpoint management, slash onboarding time, boost IT support resolution rates, and reclaim an estimated 1.8 million hours of administrative time annually.

Faster device deployment: Onboarding dropped from three hours to as little as five minutes per device
Higher IT support resolution: First-time resolution rates climbed from approximately 60percent to 90percent with remote device support
Greater officer productivity: Digital workflows freed frontline officers from manual reporting, enabling more time on community policing

Download the case study.

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