The Total Economic Impact™ Of Visa Direct

Cost savings and business benefits enabled by Visa Direct

Consumers today are accustomed to instant experiences — sending emails in seconds, receiving SMS instantly, and shopping online with just a few clicks. Yet when it comes to moving money, especially across borders, traditional systems often operate like the postal service in the digital age: slow, fragmented, and far from seamless. Globalization has transformed how we live and shop, but transferring funds remains stuck in the past in some markets, unable to match the speed and simplicity of modern consumer payments like contactless payments or one-click checkouts.

Forrester’s Total Economic Impact™ study shows retail banks achieving a 103% ROI with Visa Direct, alongside higher transfer volumes, stronger customer loyalty, fewer payment issues, and improved operational efficiency. Access the full report by Forrester and unlock potential revenue opportunities and operational efficiencies for your bank.

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