The true cost of cross-border commerce: Why pricing transparency is the new competitive advantage

Global commerce has never been more accessible

Discover insights from a global survey of 9,000 consumers across nine markets and learn how pricing clarity, duties, and tax transparency shape conversion, trust, and cross-border growth.

Global consumer research on cross-border buying behaviour

What you’ll learn in this report:

  • Why 64% of consumers purchased from an international business in the last 12 months
  • What drives cross-border shopping across markets, from affordability to product availability and quality
  • Why 95% of cross-border shoppers abandon carts and which barriers matter most
  • How 73% of consumers experienced surprise costs at delivery
  • Why 94% of consumers say upfront duties and tax disclosure is important
  • What businesses can do to reduce uncertainty, improve checkout transparency, and build trust

See how transparency helps turn cross-border complexity into competitive advantage.

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